Senior Team Lead of Wound, Ostomy and Urology Care
James Duke is the senior team lead of the Wound, Ostomy and Urology Care Department at CHC Solutions and was the very first employee in the Pittsburgh office. He now has over eight years of experience in the industry.
“It was a great opportunity to start from the bottom and help them build a team here and a reputation in the community. That was important to me – to be a part of something from the very beginning and make an impact.”
James also has personal experience with wound care.
“Growing up, I had a mom who was bed bound by the time I was 5 years-old. And she had a lot of the same issues that our current patients have. To be in the position I am in now, and able to help the patients . . . you know sometimes they need someone on the inside to fight for them.
They’ve got enough going on at home without having to worry about supplies.”
James has heard a lot of positive feedback from providers too.
“I called an account the other day with a question, and the woman who answered immediately says ‘Oh, we love your company! It’s so easy to use!’ You know it’s not every day that you hear feedback like that. It means a lot to me being one of the first ones here to help establish our name and credibility. Because credibility in this business is everything.”