Patients and caregivers know those moments and we do too.
You’re waiting for your wound care supplies to arrive so you can leave to visit your grandchildren. You’re waiting for your prescribed ostomy products following a medical procedure. You’re waiting for your orthopedic brace so you can enjoy sports again. You’re waiting on the phone with your insurance company to determine if your preferred catheter is covered.
What you’re really waiting for is a medical supply company that cares. That’s where CHC Solutions comes in.
When you are waiting, you’re not moving forward. You’re not building puzzles with your grandchildren. You’re not taking your child to the park. You’re not seizing every moment.
This is your moment. Choose us because we choose to move health forward.
CHC Solutions is focused on getting you the healthcare products you need, when you need them.
Wound Care | Ostomy | Orthopedic | Enteral | Urology | Incontinence | Specialty Products
We process orders quickly directly from your doctor to get your medical supplies shipped to you as soon as possible. We also work directly with your insurance company to determine your coverage and handle your billing. We will ship your medical supplies directly to your home or get you scheduled with one of our patient care centers for your orthopedic needs.
We also offer patients and caregivers access to an experienced team of clinicians, which includes a registered dietitian; a wound, ostomy and continence nurse (WOC nurse); and other licensed practitioners.
It’s simple – we care.
Your Doctor Sends Your Prescription
We Verify Insurance Coverage + Billing
We Pack Your Supplies
We Ship Your Supplies
You Get Your Supplies at Home
New orders are processed seamlessly, and supplies that are needed on a regular basis arrive when you need them.
It is possible because of our talented and compassionate customer service team who understand just how important your products are to your wellbeing.
We accept Medicare, Medicaid and most third-party insurances.
Pat Fabiano
“Emotionally it’s wonderful to know that it’s one less thing I have to worry about.”
Pat was diagnosed with multiple sclerosis in 1997 and has a suprapubic catheter.
To avoid infection, she changes her bag every day. Her extensive monthly medical supply requirements also include catheters, irrigation trays, pads and other items.
Getting the proper supplies on time is critical to maintaining her health, Pat said, and she couldn’t always rely on that happening before she found CHC.
“My supplies are here on time and they verify what they’re sending me,” said Fabiano, who lives in Wexford, Pennsylvania. “If anything is ever wrong they correct it immediately. I know I can count on them, and that means a lot.”
Just as important, Pat said, is that unlike with other companies she’s dealt with in the past, CHC makes her feel like a person, not a number.
Customer service at CHC goes out of their way to make her life easier, she said, which means a lot to someone who’s sick.
“Emotionally it’s wonderful to know that it’s one less thing I have to worry about,” she said. “They always say, ‘We’ll take care of it; it’ll be taken care of.”
“What more can you ask for? I highly recommend CHC to anybody. I’m eternally grateful to them for my service and my care. I hope they’re in business a long time because I plan to be here a long time.”
All patients and caregivers featured have supplied and approved their stories.
“I received my supplies quickly. I cannot think of any other way they could improve their service to me. I phoned them regarding a question I had and they were quick, courteous and knowledgeable.”
– Wound Care Customer
“I have been using your services for the past 7 years for my son. I am extremely happy with the service provided.”
– Specialty Products Caregiver
How to Order Supplies
To make ordering as easy as possible, please have the information below available when you call.
New Orders
- Name
- Address
- Phone Number
- Date of Birth
- Insurance company, member identification number and telephone number
- Name of referring doctor and phone number of office location
- Product(s) Needed
- Diagnosis Code(s)
- When is the last time this product or a product similar was received?
- Are you being seen by Home Health?
- Who referred you to order supplies?
Reorders
- Name
- Address
- Phone Number
- Date of Birth
- Are there any product supply changes needed from the previous order?
- Are home health care nurses coming to the home?
- Are there any changes to shipping address, phone, email or insurance information?
- What is the name of the doctor that prescribed the product(s)?
For orders or questions call
1.800.220.5262