Meet Rosetta Ishman, product coordinator for Connect
Rosetta Ishman came to CHC Solutions, Inc. with a 25-year background in medical equipment. While she has experience in customer service and office management, her heart has always been with the patients.
“Connect is very unique. I’ve never worked in a program that has such a broad scope of diagnoses – from autism to multiple sclerosis to cystic fibrosis. It’s a lot of specialized equipment, and everything from incontinence to feeding tubes. So, I get to know the patients on a very personal basis. And that’s why I like this position so much.”
Rosetta also works with insurance companies to make sure that patients aren’t surprised by any unexpected out-of-pocket costs.
“If I don’t treat the patient as if they’re my own grandmother or my own child, or someone else in my family, then I’m not doing them justice. I don’t know another company out there that is going to be able to build relationships like CHC Solutions, especially with Connect. And at the end of the day, you know that we’re going to help them get what they need to provide a better quality of life.”